Start / Stop / Move
Use the resources below to start, stop or transfer service or to update the contact information associated with your Platte-Clay account. If you have any questions about your account, please contact our Member Service team at 816-628-3121 for assistance.
Please note: Connects and disconnects are only done Monday through Friday during regular business hours.
Start Service / New Member Application
To start service, click on Start Service Application below or download the Membership Agreement PDF and return via mail to P.O. Box 100, Kearney, MO 64060. Once your membership application has been received, a soft credit check will be done. Shortly after, a member service representative will contact you to let you know if a deposit will be required to start service.