Reporting an Outage

PCEC provides 24/7 service for outages and emergency calls. After checking your fuses or breakers to make certain the problem is not in your home, call our office at 816-628-3121 to report your outage. Please be prepared to enter the phone number linked to your account in the automated outage reporting system.

Platte-Clay Interactive Service Area Outage Map

Launch PCEC Area Outage Map

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Outage Restoration Process

This quick video shows the process we follow for restoring outages in emergency situations. You can find more detailed information about outage restoration here.